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Author: Future Agenda | https://www.futureagenda.org
Permalink:
https://www.futureagenda.org/insights/page/27/
Our foresight programmes generate insights and views of the future, that can be used to provoke discussion, response, thought and innovation.
Wider collaborations change the payments landscape with credit card companies partnering with merchants, MNOs, and new entrants. These partnerships share infrastructure, increasing consumer utility and choice.
Permalink: https://www.futureagenda.org/insights/competitor-collaboration/
New forms of flatter, project-based, collaborative, virtual, informal organisations dominate – enabled by technology and a global mobile workforce. As such the nature of work and the role of organisations itself blurs.
Permalink: https://www.futureagenda.org/insights/organisation-3-0/
Increasing collaboration drives companies to re-organise based on social networks. The shared economy changes the shape of many organisations, but a shift in the role of the company from employer to facilitator challenges many.
Permalink: https://www.futureagenda.org/insights/joining-the-dots/
In the future anyone will be able to trade, immediately knowing the amount they are paying in the currency of their choice. The number of participants will drive the market rather than single, large-scale investors.
Permalink: https://www.futureagenda.org/insights/empowering-the-crowd/
Whether on devices or in the cloud, our digital repositories will know who we are, where we are and what we redeem. Businesses need to understand these new intermediaries and how they define our relationships with their brands.
Permalink: https://www.futureagenda.org/insights/device-is-king-consumer-is-queen-2/
A move to more conscious consumption of experiences instead of the hyper-consumption of stuff results in a shift in the utilisations of assets and social view of status and hence associated anxiety around progress in a low-growth world.
Permalink: https://www.futureagenda.org/insights/changing-dynamics-of-consumption/
Customers will expect different things from their payments experience: instead of just ‘security’, there will also be a need for greater individual control, flexibility, choice, efficiency, convenience and “good friction”.
Permalink: https://www.futureagenda.org/insights/changing-customer-expectations/
Flexible digital identities allow consumers to connect with each other even as they connect with brands. Loyal relationships will be made not just with individual customers but also with families, couples, and groups of friends.
Permalink: https://www.futureagenda.org/insights/the-composite-consumer/
As more individual control and simplicity is sought, how will the privacy continuum evolve, will tokenisation diminish security concerns and do we know what trust will mean in the future?
Permalink: https://www.futureagenda.org/insights/trust-and-integrity-of-the-system/
International frameworks seek to govern the Internet, protect the vulnerable and secure personal data: The balance between government protection, security, personal privacy and public good is an increasingly political issue.
Permalink: https://www.futureagenda.org/insights/the-changing-nature-of-privacy/
With increasing technology convergence, dependence on security is paramount as systems, customer data and trust can be compromised. A highly secure, but easy to use, universal identity platform emerges.
Permalink: https://www.futureagenda.org/insights/universal-identity/
The need for physical security reduces with the demise of the use of cash. In its place, more secure digital solution platforms pervade with a consolidation of identity and payments into an ecosystem that includes crypto-currencies.
Permalink: https://www.futureagenda.org/insights/evolution-of-security/
